Terms of Service

Last Updated: March 15, 2026

Welcome to AssetLoop. These Terms of Service ("Terms") govern your use of the AssetLoop marketplace platform operated by AssetLoop Technologies Inc. ("AssetLoop," "we," "us," or "our"), a federally incorporated Canadian corporation.

By accessing or using the AssetLoop platform (the "Platform"), you agree to be bound by these Terms. If you do not agree, do not use the Platform.

1. About AssetLoop

AssetLoop operates a peer-to-peer online marketplace that connects equipment owners ("Owners") with businesses and individuals seeking to rent industrial equipment and robotics ("Renters").

AssetLoop is a managed marketplace facilitator — not an equipment rental company, equipment dealer, equipment inspector, or equipment operator.

  • AssetLoop does not own, manufacture, inspect for safety, certify, install, operate, or maintain any equipment listed on the Platform.
  • AssetLoop reviews listings for quality, accuracy, and completeness before publishing. This review does not constitute an inspection, certification, or warranty of the equipment's safety, condition, or suitability for any purpose.
  • AssetLoop coordinates shipping through its preferred carrier network as a convenience service. AssetLoop acts as a logistics broker, not a carrier. Liability for equipment during transit rests with the third-party carrier.

2. Eligibility and Accounts

  • You must be at least 18 years of age and capable of entering into a legally binding agreement.
  • If using the Platform on behalf of a business, you represent that you have authority to bind that entity to these Terms.
  • You must provide accurate, current, and complete information when creating your account.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
  • AssetLoop reserves the right to suspend or terminate any account at any time for violation of these Terms, fraudulent activity, or failure to maintain accurate information.

3. Equipment Listings

Owners may list equipment by providing a title, category, at least one photograph, and a monthly rental price. Additional details (manufacturer, model, year, condition, power requirements) are encouraged but optional.

All listings are subject to review by the AssetLoop team before publication. AssetLoop may enhance descriptions, suggest improved photographs, adjust categories, and recommend pricing changes. AssetLoop reserves the right to reject or remove any listing.

By creating a listing, the Owner represents and warrants that:

  • They are the legal owner or have explicit authorization to list the equipment for rental
  • The equipment is safe, functional, and accurately described
  • The equipment complies with all applicable safety standards and regulations
  • The equipment is free of liens or legal restrictions that would prevent rental
  • Renting the equipment does not violate any law, regulation, or manufacturer agreement

AssetLoop does not verify ownership claims, safety compliance, mechanical condition, or fitness for purpose. Owners are solely responsible for their listings and equipment condition.

4. Bookings and Transactions

  • Renters book equipment by selecting rental dates and submitting payment. All bookings require Owner approval.
  • Payments are processed through Stripe Connect and held in escrow until the Renter confirms delivery.
  • The minimum rental period is seven (7) days.
  • AssetLoop charges a commission on each completed transaction. The rate is displayed during booking.
  • All prices are in Canadian Dollars (CAD) unless otherwise specified. Applicable taxes (HST/GST) are the responsibility of the respective parties.

5. Shipping and Logistics

  • AssetLoop coordinates equipment pickup and delivery through its preferred third-party carrier network.
  • Neither party shares their physical address with the other. Both parties provide addresses to AssetLoop, which provides them to the carrier.
  • Shipping costs are paid by the Renter as a separate line item unless otherwise agreed.
  • AssetLoop acts as a logistics broker, not a carrier. AssetLoop does not operate vehicles, employ drivers, or take physical possession of equipment. Transit liability rests with the carrier.
  • Both parties must photograph the equipment at handoff (minimum: all four sides, serial number, control panel, connectors, wear areas). Photos are uploaded to the Platform with timestamps.

6. Transfer of Liability

Liability transfers at these specific points:

  • Owner → Carrier: When the carrier takes physical possession at the Owner's facility
  • Carrier → Renter: When the Renter signs the Bill of Lading or confirms receipt
  • Renter → Carrier (return): When the return carrier takes physical possession at the Renter's facility
  • Carrier → Owner (return): When the Owner signs the return Bill of Lading or confirms receipt

During the rental period, the Renter assumes all responsibility for the equipment including: safe operation, operator training, workplace safety compliance, and returning the equipment in received condition (normal wear excepted).

7. Security Deposits and Damage

  • A security deposit is collected at booking and held in escrow via Stripe Connect.
  • Upon confirmed safe return, the deposit is released to the Renter.
  • Owners must submit damage claims through the Platform within 72 hours of receiving the equipment, with photographs comparing the return condition to the pickup condition.
  • AssetLoop reviews claims based on photographic evidence, available telemetry data, and both parties' statements.

8. Dispute Resolution

  • Disputes should first be attempted to be resolved directly between the parties through Platform messaging.
  • If unresolved, either party may escalate to AssetLoop for mediation.
  • Disputes under $5,000 CAD: AssetLoop's determination is final, implemented within 7 business days.
  • Disputes of $5,000 CAD or more: Either party may submit to binding arbitration under the Ontario Arbitration Act, 1991, conducted by a single arbitrator in Toronto. The losing party bears arbitration costs.
  • Either party may seek injunctive relief from a court where necessary to prevent irreparable harm.

9. Insurance

  • Renters are strongly encouraged to maintain Commercial General Liability (CGL) and equipment floater insurance covering the replacement value of rented equipment. For managed deployments, insurance is mandatory.
  • Owners are encouraged to maintain insurance on listed equipment.
  • AssetLoop maintains commercial liability insurance covering AssetLoop's own negligence only. This does not cover the equipment, the Owner's liability, or the Renter's liability.

10. Purchase Transactions

  • Owners may indicate willingness to sell and set a purchase price on listings.
  • Renters may submit purchase offers at any time during an active rental.
  • AssetLoop charges a commission on completed sales. The rate is displayed during the transaction.
  • AssetLoop does not warrant equipment condition, value, title, or fitness for purchase. Buyer due diligence is the buyer's responsibility.

11. Integrator Network

  • The Platform may list independent third-party integrators and technicians on equipment pages.
  • Integrators are independent contractors, not employees or agents of AssetLoop.
  • AssetLoop does not manage, dispatch, supervise, or assume liability for Integrator work.
  • Any engagement between a Renter and an Integrator is a direct contractual relationship between those parties.

12. Prohibited Conduct

Users shall not:

  • List equipment they do not own or have authorization to rent
  • Provide false, misleading, or inaccurate information
  • Attempt to circumvent the Platform's payment system or facilitate off-platform transactions
  • Share contact information (phone, email, address, social media) through Platform messaging before a confirmed booking
  • Use the Platform for any illegal purpose
  • Harass, threaten, or abuse other users
  • Reverse-engineer or scrape any part of the Platform
  • List excluded equipment categories including: 480V equipment, integrated production lines, industrial CNC mills/lathes, metal 3D printers, HPLC/GC/mass spectrometers, biosafety cabinets, cobot welding cells, or any equipment deemed by AssetLoop to pose unacceptable risk

13. Intellectual Property

  • The AssetLoop name, logo, contour integral symbol (∮), and tagline "Your Equipment Should Be Working, Not Waiting" are trademarks of AssetLoop Technologies Inc.
  • By uploading content to the Platform, users grant AssetLoop a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content in connection with Platform operation and promotion.
  • Users retain ownership of their original content.

14. Equipment Passport

  • AssetLoop may create a permanent digital profile ("Equipment Passport") for equipment transacted on the Platform, including serial number, rental history, condition reports, photographs, and maintenance records.
  • Equipment Passport data is the property of AssetLoop Technologies Inc. Owners may request a copy at any time.
  • AssetLoop may use anonymized and aggregated Equipment Passport data for analytics, research, and data products. No personally identifiable information is shared without consent.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASSETLOOP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES including equipment malfunction, personal injury, property damage, lost profits, business interruption, or data loss.

AssetLoop's total liability shall not exceed the commissions paid by you to AssetLoop in the 12 months preceding the claim.

AssetLoop is not liable for:

  • The condition, safety, legality, or suitability of any listed equipment
  • The accuracy of listing information provided by Owners
  • Actions or omissions of any Owner, Renter, Carrier, or Integrator
  • Loss or damage to equipment during transit
  • Workplace injuries from operation of rented equipment
  • Violations of manufacturer EULAs resulting from equipment rental
  • Tax obligations arising from rental income

16. Indemnification

You agree to indemnify, defend, and hold harmless AssetLoop Technologies Inc., its officers, directors, employees, and agents from all claims, liabilities, damages, losses, costs, and expenses arising from:

  • Your use of the Platform
  • Your breach of these Terms
  • Your violation of any applicable law
  • Any equipment you list, rent, operate, or ship through the Platform
  • Any dispute between you and another user

17. Tax Obligations

  • Owners are solely responsible for reporting rental income to the CRA or applicable tax authority and for collecting/remitting applicable taxes.
  • AssetLoop issues T4A or T5018 slips at year-end for rental income processed through the Platform.
  • AssetLoop provides informational tools to help track income and HST thresholds. These do not constitute tax advice.

18. Privacy

AssetLoop collects, uses, and discloses personal information in accordance with our Privacy Policy, incorporated into these Terms by reference.

19. Modifications

AssetLoop may modify these Terms at any time. Material changes will be communicated via email or Platform notification at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

20. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada. Subject to arbitration provisions, the courts of Toronto, Ontario have exclusive jurisdiction.

21. Severability

If any provision is found unenforceable, it shall be modified to the minimum extent necessary. Remaining provisions continue in full force.

22. Entire Agreement

These Terms, the Privacy Policy, and any transaction-specific rental agreements constitute the entire agreement between you and AssetLoop.

23. Contact

AssetLoop Technologies Inc. Email: hello@assetloop.io Location: Greater Toronto Area, Ontario, Canada